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Quick filters on custom fields

Inna S
Contributor
July 18, 2022

Dear community,

I'm coming from  a tool where a user can quickly add any field to form a filter. Built-in fields and custom fields. 

By default, the values in the fields are assumed to work with AND operator. Empty filters are ok too.

An advanced mode, available on the same page via a switch, allows to form more complex queries using AND, OR, NOT, Greater Than etc. operators. 
The user can also define which  fields to show in the results.

And the user can save the view, that is filter + columns + order of columns + sorting, as a personal or shared view.

I do not see the way to get similar experience in Jira Software.

The quick filter cannot be created with an empty value, that does not make sense. Consider this: filter by the Customer Name. None is going to manually add every new customer to the filter, right?

I found the workaround: use Search box on the Issues screen.

But this is not good enough:

I need an ability to filter by more than one custom field, link them with different operators and let users to control the layout of the results EASILY and dynamically. That is during the meeting and without having a Jira admin stand-by.

Any suggestions? 

quickfiltersRally.jpg

1 answer

2 votes
Mikael Sandberg
Community Champion
August 16, 2017

Are all projects using the same notification scheme? Have you checked it to see if anything has changed in it?

Balvant Biradar
August 16, 2017

Hi Mikael,

Thanks for quick replay.

I have around 40+ notification scheme and some schemes are shared among projects.

issue is no projects are sending any notification for any events.

It seems mail service is running properly but no emails are recived in mail queue.

I tested via notification helper it shows no error.

Please may i know any plugin is disabling this? because i disabled and re-enabled "Jira field Security" plugin during same time when emails stopped.

https://quisapps.com/products/jfs 

Thanks,

Balvant

Balvant Biradar
August 16, 2017

removed

Balvant Biradar
August 16, 2017

no many projects are using different notifications scheme

Balvant Biradar
August 16, 2017

no many projects are using different notifications scheme

Mikael Sandberg
Community Champion
August 16, 2017

Are there any resent changes to the plugins that you are using? If you put JIRA in safe mode, does that make any changes? If a plugin has changed right around the time emails stopped working than I would contact the vendor for that plugin so they can investigate what is going on. 

Balvant Biradar
August 16, 2017

thanks I will test by using safe mode 

Balvant Biradar
August 17, 2017

Issue was fixed by restart of Jira server.

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