Question related to NEXT GEN - Enable/disable/config removal of issues in DONE column

[Adil Bulsara _ADIL_]

Hi,

My question is related to the below.

https://jira.atlassian.com/browse/JSWCLOUD-17582

NEXT GEN - Enable/disable/config removal of issues in DONE column

Since the status is closed, I am not sure if my comment posted there would get a reply. Hence retyping my Question here.

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Hello Mr. Ivan Teong, (Product Manager, Jira Software),

In your Atlassian Status Update -  6th April 2020, you have mentioned the below.

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Regarding bringing already-cleared issues back to the board (which we don't encourage as it might be better to create a new issue instead reflecting the latest thinking about that work), you can simply change the status of the issue.

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We would like to have all items with DONE status to remain on the board. Also we are not doing any manual clear, still the Done items are getting cleared after some time automatically from the board.

Based on your suggestion above, just to get back all the Items with Done status back onto the board, we manually changed the status of all the issues with Status Done to something else to bring it back to the board & then again put them back in the Done Status, but they still disappear automatically after some days.

Pls help us with this. It is very important for us to retain all the DONE items on the board.

Thanks,

Adil

Givaudan.com 

[Sloan]

According to status.atlassian.com, European users are having these Perfomance issues. Atlassian is investigating. Stay updated via the linked Statuspage.

Cheers
Niklas

[Ronan McNulty]

We're having the same issue, JIRA Cloud; all stages

[Gezim Shehu [Communardo]]

If you don't provide any additional detail, I'm afraid no one can help.

What JIRA version? Instance , Cloud? 

Is the slow down specific to one behavior, or all usage?

Any changes recently?

What's showing in the logs?

etc.

[Ori Cohen]

Hi,

For us it is Jira Cloud and we experience the slowness in all actions in Jira.

We haven't checked the logs yet.

Ori