Query related to JIRA software migration from JIRA DC to JIRA Cloud

[Anirudh Pratap Verma]

Hi,

We are going to migrate to JIRA Cloud in near future, so we have few general queries in order to do some effort/cost estimation -

1. JIRA Software Upgrade in JIRA Cloud -
- Who is responsible for the Upgrade of JIRA software in JIRA cloud?
- Can JIRA software upgrade be done manually by users?
- How do we take care of any custom plugin dependency during the upgrade to make sure it does not break?

2. JIRA Software License renewal in JIRA Cloud -
- Who is responsible for JIRA Software License renewal in JIRA Cloud?
- Can it be done manually by the user?

3. Custom Plugin License renewal in JIRA Cloud -
- Who is responsible for Custom Plugin License renewal in JIRA Cloud?
- Can it be done manually by the user?

4. JIRA Administration -
- What kind of JIRA administration task is no longer done by JIRA administrator when migrated from JIRA DC to JIRA Cloud?

5. Support from Atlassian for JIRA Cloud -
- We will use 2000 user license. What kind of extra/different support that we get from Atlassian team when we move from JIRA DC to JIRA Cloud for Enterprise level?

6. Cost of License -
- I want to know what is the cost difference for 2000 user Enterprise JIRA software license between JIRA Cloud and JIRA DC? it there a real cost benefit?

7. Technical Comparison - 
- Where can i see the technical comparison for JIRA Software between JIRA Cloud and JIRA DC?   

Thanks,

[Matt Doar · Accepted solution]

https://confluence.atlassian.com/jirakb/how-to-unlock-a-locked-field-779158866.html says "These fields are locked to prevent accidental changes which can subsequently break the operation of JIRA Software"

I'm not sure why you want to change the Team field, but it's not a good idea for long-term maintenance in Cloud or Server

[Angela Boston]

I'm ignorant to the purpose of the field then.  My goal was to configure to add values for the uses to select.  Do you know the purpose of the field? 

[Nic Brough -Adaptavist-]

It's a field set by an App, it will populate naturally when you use the functions of that App.  Tempo is my guess, unless you have Portfolio.

Unlocking it would not let you add values anyway, you have to go through the App.

[Angela Boston]

Got it.  We had Portfolio for a while.  Makes sense.  I will create  custom field.  Thank you