Project Automation - Smart Value - Issue URL in Email

[Emily Lukasik]

Hello - I am setting up a Project Automation Rule to send a daily email with a list of open issues with a specific criticality.

I tried to use the format highlighted in the webinar for the other week, but I cannot get my Issue Key to be hyperlinked.

When I use the below syntax I get a blank email

{{#lookupIssues}}
* <{{url}}|{{key}}>
{{/}}

When I remove the <> and use the below syntax I get an email that bullets out the full URL | then the issue key.

{{#lookupIssues}}
* <{{url}}|{{key}}>
{{/}}

I am trying to get it so the Issue Key itself is hyperlinked.  Any ideas?

[Andy Nguyen]

Hi Stefan,

If you haven't changed the Work Sub-filter of the board, you should check whether the stories still belong to a specific Fix Version/s which has not been released yet. Please take note that all Fix Version/s must be released for the stories to be cleared off.

Cheers

[Stefan Ciutea]

Hello,

I have checked and all the stories from the release have their status accepted and do not depend on a different storie. There is a possibility that I can not do the Release because the column DONE is named LIVRAT / ACCEPTAT?

Best regards,

[Andy Nguyen]

Hi Stefan,

I don't think the column name matters as long as it's still the rightmost column in your Kanban board. And I don't get what you mean by "The last status of the user stories is Fix Version/s". Fix Version/s should be a field and not a status. What I'd like you to check is:

• go to the View Issue screen of an issue that you think should be cleared off the board but not yet done so
• look into the Fix Version/s field and see how many versions it belongs to
• if one of these versions is not yet released, then the issue will still remain in the Kanban board (assume that you haven't changed Work Sub-filter)

Please take note that all Fix Version/s must be released for the stories to be cleared off.