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Possibility to create issues in a project without site access and Jira license?

Linda Korpås
Contributor
April 21, 2023

Recently we had to cut costs and during this we also cut number of Jira licenses and therefore not everyone at the company have Jira accounts anymore. However I have two software projects that I need everyone at the company to be able to create issues in. Is this possible somehow?

At the moment when they try to open up a link to the create form (link directly to the create screen/fields from our intranet) they get a message saying "You are not logged in, and do not have the permission required to create an issue in this project as a guest"  

Is it possible to set permission in the project for guests to be able to create issues? I have looked but can't find this.

I understand that the best thing would probably be to convert the project in to a service desk project and have them create issues via the portal but I don't really have the time to start that type of project now so I am trying to find a quicker solution. 

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
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June 7, 2018

What are you trying to map with this?

Kamel Meftah
June 7, 2018

In our context we are using Projects as Epic and tasks within the project as Story. We want to have a graphic view like a tree map where we can drill down graphically all the way to statuses or assignee. Or any joint relationship between custom fields.

0 votes
Moses Thomas
Community Champion
June 7, 2018

@Kamel MeftahThis plug-in  will  be an interesting one, I was also  searching  for you, but i guess  there is none,  i think  that  you  will  have to develop yours.

 

best!

Kamel Meftah
June 7, 2018

Unfortunately we don't have this knowledge

Areg Vrtanesyan
February 5, 2019

I will be interested too.

I am assuming it could be done using ScriptRunner and VisualScript combination.

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