Popup to fill required fields during transition

[Tal Zamir]

We defined fields as required/mandatory for a certain transitions (for example, "Fix version" in required when moving a ticket to "Ready For QA").

So now when trying to make the transition w/o this field then the action failed. The field should be filled before the action.

Is there an option for a popup to open when doing so? (for example, when transitioning to "Ready For QA" the ticket will open in a new window allowing to fill "Fix version").

Remember seeing that option before but don't know how to custom it.

[Alexey Matveev]

Hello,

Kindly check that you have the Browse Users global permission. You can find more info on global permissions here:

https://confluence.atlassian.com/adminjiraserver071/managing-global-permissions-802592439.html

[Jayalakshmi TVNR]

Permissions look fine for all the users, but still mentions does not work.