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Plugin Jira_Cloud_REST returned an error: Could not resolve host

edkivikangas
June 9, 2021

I try to push defects from TestRail to Jira. Screenshot

But I get an error. Screenshot

Can you please let me know what I should do to resolve this error?

In other cases integration TestRail-Jira works good. For example I can add tasks without problems. Screenshot

 

1 answer

0 votes
Juan Peraza
Contributor
April 10, 2015

Add the Except reporter condition to the transition that you don't want the Reporter to be able to execute.  I'm not sure if this condition is out-of-the-box or if it's part of an add-on, but I have that condition available in my JIRA.

Juan Peraza
Contributor
April 10, 2015

After further digging, I see that the Except reporter condition is part of the JIRA Workflow Toolbox add-on

Kelsey Collins
April 10, 2015

Thanks! I see that add-on. I would hate to pay for this add-on just for this small piece of functionality. I did find a convoluted workaround though. I added a custom field called "Reporter 2" and added a post-function to assign the Reporter to Reporter 2 on the Create Issue transition. Then on the transition from Open, I added the condition 'User Is In Custom field' from the JIRA Suite Utilities add-on. I set this condition to "Current user must not match the field Reporter 2". It works but its not the prettiest configuration.

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