Overall slowness after JIRA upgrade

[sreedevi.pratap]

After the latest JIRA upgrade, users are complaining of slowness in overall JIRA performance, especially with the loading of the backlog. Drag and drop of an issue from the backlog to the current sprint is now tedious as the page load is quite slow.

Another issue is regarding the search functionality in backlog. Understand Crtl+f has been replaced with 'f' , but if the searched issue is at the bottom of the screen, the user has to manually scroll down to check if the issue is available below, rather than control being taken directly to the issue. 

Could you please suggest a solution.

Thanks

Sree

[Alexey Matveev · Accepted solution]

Hello,

You can find licenses in Applications -> Versions & Licenses

[Celeste D'Alessandro]

Hello Alexey, Thanks! The issue is that we have two instances of server jira and confluence. They used to belong to a Company that our Company bought a year ago. We need to transfer these instances to a new server. But I can not recover the license key, because we did not buy it.

Regards!

Celeste D’Alessandro