Need a way to restrict something

[Hitesh]

Hello,

User cannot create the ticket if the follow conditions are not met.

I have these 2 fields called FieldX (Multi-line) and FieldY(single-line). 

- FieldX is not empty and field Y is not empty

- These both can be empty but they both cannot have value. 

- But either one can.

Please let me know how I can achieve this condition.

Thanks!

[Deleted user]

Hello @[deleted],

You can do it using JIRA Misc Workflow extensions for cloud add-on (use create issue post function). See this article : 

https://innovalog.atlassian.net/wiki/spaces/JMWEC/pages/120815650/Create+issue

Thanks,

Swathi

[Deleted user]

it seems like a good option. But i'll try to challenge you even further:

what if i want to be able to create the new issue from any possible status in the current issue?

meaning i want to create a new issue when AA-01 is in "open" and also when it is "in-progress" and also if it is in "resolved" etc.

i know i could create many transitions from each status to itself and use your plugin. but is there a better way?

[Deleted user]

Hi @[deleted],

Yes, you will be able to add this function at each transition. Post functions are available for any transition/state of the workflow.

Also, you may want to follow this article and see how to place the post functions (order)

Regards,

Swathi

[Deleted user]

thanks, so i'll need to do it per each state.

is there a solution not dependent on transitions?