My automation rule for sum the estimations of subtasks is not working

[Criselda Mora]

I need some support since I configured an automation rule for doing an autosum of the estimations of the subtasks in the parent task.

The event is triggered on the creation or edit of subtasks tickets, and it is supposed to be running correctly with status sucess for every edit but the sum is not executed neither reflected on the parent task>

Sucessful status with no updates on my ticket

My current automation rule

The parent task that is supposed to be updated with the sum of the subtasks estimations:

Please let me know what am I missing.

[Nic Brough -Adaptavist-]

As an end user of the service, all you can do is make sure you do not give access to anyone you don't want using it.  Control who you give access to and be careful with your permission schemes, making sure you only grant the right access, and be very wary of giving access to "anyone" (which allows people access without logging in)

Atlassisan handle the server-side aspects of security.

[Sandeep Gaddam]

@Nic Brough -Adaptavist- Thanks for the reply. Is there a way to have additional protection in case some one gets/hacks password of a genuine user and intrudes into the system from that.

[Nic Brough -Adaptavist-]

Depends.   What do you want from "additonal protection"?

[Sandeep Gaddam]

2FA or IP whitelisting or any other intrusion detection/prevention measures.

[Nic Brough -Adaptavist-]

You can do 2FA if you move Cloud authentication to an external user directory that supports SAML. 

Cloud runs on https, and that's about all of the rest I can tell you without specific guidance on what you're thinking.

Whitelisting and the IDS I've done before, etc - mostly not implemented and you don't get the access you would need to add them yourself.