Let Users Know When Creating An Issue

[Onur AKÇAY]

Hello,

Is it possible to send an email to the user if i create an issue related to them?

For example; if user1 asks me to do something, i will create an issue on jira and i want him to know that an issue about that already created for him.

Thanks.

[Victor Mutambuki · Accepted solution]

Jason, 

Go to Add-Ons --> Atlassian Marketplace --> Click on either Find new apps or Manage apps - Scroll down to settings --> Check the option, 

Connect to the Atlassian Marketplace.

Victor

[Jason Coan]

I don't have a Settings option to click.

[Victor Mutambuki]

Jason,

Only system admins can see setting option. Check to confirm that you're a system admin. 

https://confluence.atlassian.com/adminjiraserver073/managing-global-permissions-861253290.html

victor

[Jason Coan]

I don't think i'm actually a system admin, although according to this article I am.

https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html?_ga=2.70763152.1040982753.1541690962-144728392.1523304614

select group_id from globalpermissionentry where PERMISSION='SYSTEM_ADMIN';

returns

jira-system-administrators

----

select * from cwd_membership where parent_name='jira-system-administrators';

returns

'15006', '10802', '12901', 'GROUP_USER', NULL, 'jira-system-administrators', 'jira-system-administrators', 'jcoan', 'jcoan', '1'

----

From user management, it doesn't show that I'm a member of that group.

From Global Permissions, I don't see jira-system-administrators listed.

[Victor Mutambuki]

Jason,

Just as i suspected. Only a system admin can perform the task above.

Victor