Labels not appearing for Classic projects in new Issue view

[john_trasler]

In the new Jira issue view, Labels only appear for Next Gen projects; they do not appear for Classic projects. Every configuration option we evaluate indicates that Labels should be visible, but they are not.

[EddieW · Accepted solution]

If the sprints have the same ID (visible in URL) then that sounds like an issue in the board config. Try removing the empty board an re-creating with a filter distinct from the first to prevent overlap.

Otherwise GH is designed to let multiple sprinnts show on the same board, or the same sprint on multiple boards - that is expected.

[Nabil Sayegh]

The other board isn't empty, it's a valid board with it's own sprints and disjunct projects, so I can't delete it.

I just wonder why the same sprints (with same id) appear in reports of different boards.

[EddieW]

The sprints shown on a board are bases on the issues shown on the board.

There must be 1 or more issues visible on both boards. Refine your filters to eliminate that.

[Elber Carneiro]

Can verify that even after changing the issue to associate with a different sprint, Jira still 'remembers' the association and in fact there is NOT an issue on both boards currently.

[Danilo Conrad]

For those who may come across this post in the future, this problem is described in more detail in the article below:

• Same sprint displayed across different scrum boards