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Kanban Board and Backlog Screens are blank

Russell.Brady
November 1, 2021

When I access the kanban board and the backlog board on Jira in Google Chrome the screen is completely blank. This issue started the middle of last week and has persisted since. 

I am able to view the boards in Incognito mode but can't view in normal chrome tab. 

I have a feeling this may be a caching related issue but can't pinpoint it. I have tried the following to solve the issue: 

  • Open the console and then click 'hard reload'
  • Open console and then click 'Empty cache and hard reload' 
  • Open Application tab in the console and delete all relevant information related to Jira. i.e. local storage, session storage, cookies, cache storage. 

I have attached screenshots of the kanban and backlog board which you will see are blank. I have also attached screenshots of the errors which are displaying in the console. 

Screenshot 2021-11-01 at 12.00.53.pngScreenshot 2021-11-01 at 12.01.13.pngScreenshot 2021-11-01 at 12.01.41.pngScreenshot 2021-11-01 at 12.01.56.png

1 answer

0 votes
María
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 24, 2017

Hello,
You can define the earliest start date and the target start.
I believe you will find everything you need on this page, under the section Earliest start date.

Cheers,

 

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