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Kanban Board and Backlog Screens are blank

Russell.Brady
November 1, 2021

When I access the kanban board and the backlog board on Jira in Google Chrome the screen is completely blank. This issue started the middle of last week and has persisted since. 

I am able to view the boards in Incognito mode but can't view in normal chrome tab. 

I have a feeling this may be a caching related issue but can't pinpoint it. I have tried the following to solve the issue: 

  • Open the console and then click 'hard reload'
  • Open console and then click 'Empty cache and hard reload' 
  • Open Application tab in the console and delete all relevant information related to Jira. i.e. local storage, session storage, cookies, cache storage. 

I have attached screenshots of the kanban and backlog board which you will see are blank. I have also attached screenshots of the errors which are displaying in the console. 

Screenshot 2021-11-01 at 12.00.53.pngScreenshot 2021-11-01 at 12.01.13.pngScreenshot 2021-11-01 at 12.01.41.pngScreenshot 2021-11-01 at 12.01.56.png

2 answers

0 votes
Sheehan Alam
October 8, 2015

JIRA Board for iOS is a great way to visualize your agile boards:

https://itunes.apple.com/us/app/jira-board-kanban-scrum-agile/id934196108?mt=8

 

 

0 votes
Nic Brough -Adaptavist-
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April 9, 2015

"Best" is too vague a description.  We have no idea what you might need from a mobile app, you'll need to assess each of them for yourself to see which meets your needs best.  (I use one.  I don't recommend because it works well for me, but not my colleague.  "Best" is too subjective)

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