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Jira sub tasks issue - giving error

polavarapu venugopal
Contributor
March 28, 2022

After migrating the data from Jira cloud to Jira server, we have observed that for issuetype = 'subtask', the description field is giving below error message.

Kindly provide me your valuable suggestions

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHtml' in class com.atlassian.jira.web.component.subtask.SubTaskSequenceColumnLayoutItem threw exception java.lang.NullPointerException: null value in entry: actualSequence=null at templates/jira/issue/table/macros.vm[line 117, column 34] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:342) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at

1 answer

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Scott Theus
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April 18, 2019

Hi @Rebecca Ebersol !

I was searching through the Community forum today for a similar issue and found your question. Were you ever able to get this resolved? I know there is a Workload app that probably covers it, but if you're still wondering how and an app isn't an option I'll see what I can figure out. 

-Scott

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