Jira Automation: copy comments from trigger issue, is it possible?

[Rosana Casilli]

Good afternoon all!

I have this question, an user is asking to create a rule to create a new issue based on data from trigger issue in a different project. 

The problem I have is that information that he needs includes comments. He wants to copy all comments (or internal notes only if it's possible) to this new issue in project AA

How can I copy the comments? maybe including a json? how should it be?

thanks in advance,

Ro

[Nic Brough -Adaptavist-]

Natively, no, but if you have the JIRA toolkit add-on, you have the option of "message fields".

You can create a couple of these (use "for edit" ones, not view"), place some ----, or more useful text in their descriptions and put them on the create screen/tabs in between other fields.

[Shari Kreye]

Thank you Nic.

[Shari Kreye]

Thank you.