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Jira Automation: When Epic created, create a task and link that to said Epic - Sporadic success

Crispin
May 24, 2023

I have two projects: CUS (Real one) and CPT (My Test one).

I have a rule which, when epic is created, it creates a task and then links that task to the epic.

In my CUS project, this does not work. Task is created but no epic-linking.

In CPT it works perfectly.

I'm really lost with this.

  • Yes, these are custom issues. Same thing happens when I use normal Tasks or Stories
  • Is there something at a project level which would stop this?
  • Logs show no difference in execution
  • the "orphaned" task allows me to link the epic manually so it's not a data conflict as such.

 

 

The left hand one works, the right does now.

Jira-Both-Logs.png

 

The rule

Jira-Both.png

1 answer

0 votes
Nic Brough -Adaptavist-
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July 2, 2018

What user directory are you using?

amitraheja
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July 4, 2018

We are using JIRA Internal User directory (Oracle database for JIRA) as user directory. We had earlier tried to use external directory for Confluence which was creating issues due to coupling and we finally decided to proceed both of them separately,

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