JIRA Automation Story Point Estimate

[Yash Attal]

For Next-Gen JIRA Automation, I am trying to sum the story point estimate of the subtasks into the story point estimate field of the story. Unfortunately, under the edit issue action, I cannot find the field story point estimate at all. How do I get the story point estimate field to appear for the story so that I can set up the smart value?

[Andy Heinzer]

Is this for Jira Service Desk Cloud or Server?  If this is Server, could you please let us know what version of Jira Service desk this is?

Could you also clarify on the behavior here?   What happens exactly when an issues is created with both ABC and MNO components?  Is the issue following the SLA rules for ABC?  Or is it following another default SLA rule that you have created?

I would just like to clarify what the expectation here is when you create an issue with multiple values for component field.

I suspect that there might be a race condition involved here since components can have multiple values in Jira.