Issues not showing on board

[Lana Kelly]

Time for my daily Jira question!

We have a team-managed board, where none of the issues are showing on the board.  There seems to be some sort of default filter, but I can't figure out how to remove or edit it.

We've made our epic "Document," and while we have epics in To Do and Draft, they're not showing.

Where does that "Issues without Document" filter come from, and how can I change it?  Even when you sort by assignee, it only "shows" the negative results, and not the issues that have assignees.

This is where our columns are matched to statuses:

So you can see there are issues in "to do" and "draft".  Here's the filters screen

And these are my only options under project settings:

There will be some small setting somewhere I'm missing, I'm sure.  Thanks in advance for your help!

[Brant Schroeder]

Duane

A solution to your issue can be found here: https://stackoverflow.com/questions/43722678/amazon-s3-file-permissions-access-denied-when-copied-from-another-account

[Nic Brough -Adaptavist-]

There is no "standard procedure" for copying directories - it's not something you would do for any reason other than backup.  If you want another Jira installation somewhere, the proper thing to do is to install a clean one, and import data from a backup.

It sounds like the AWS server is set up correctly, with a dedicated user for owning and running Jira.  If you still want to copy stuff from there, you will need to get an account with permission to read it all.

[Duane Cronkite]

https://confluence.atlassian.com/adminjiraserver/establishing-staging-server-environments-for-Jira-applications-938846961.html

In the official docs it says:

3. Replicate Jira

To replicate Jira, make a copy of your Jira installation and point it to your staging database. These instructions are for Jira Server (for Data Center there are some additional steps before you start Jira). 

1. Copy your entire production installation directory to your staging server. 
2. Copy your entire production home directory to your staging server.