Issues marked as Done still appears in a New Sprint

[Marco_Santiago]

We configured our workflow so that we have have a status of Deployed (for code that has been successfully tested and deployed). This status is mapped to a category of Done in the status definition screen. We also have status of a Closed in the workflow, for issues that are resolved for other than deployed status. This status is also mapped to a category of Done.

The problem that we're having is that when we set the status for an issue to Deployed, we're expecting these issues to drop off when we create a new sprint since these issues were resolved from the previews sprint. 

How do we get this to work?

[HenriqueA · Accepted solution]

Hi Andrew,

Unfortunately there is no way to change this timeout due to OnDemand platform standards.

However the users can use the “Forgot username or password" to create a new password :)

Kind Regards,

Henrique Lechner