Is there a way to query or pull information from a Jira ticekt.

[Tory Dennis]

I would like to know if there is a way to get information from Jira tickets and append it to a on-going list?

I looked through some of the documentation but im not sure what i would need or if there is an application i can use.

The only options i found so far is to either export the ticket as a XML or Word.

[Tuncay Senturk _Snapbytes_ · Accepted solution]

Actually they are same.

Anyway, for sure you have to add null check

<!-- @@Formula:

Object cf1Val = issue.get("customfield_11309");
Object cf2Val = issue.get("customfield_11310");
Object cf3Val = issue.get("customfield_11311");
Object cf4Val = issue.get("customfield_11312");
Object cf5Val = issue.get("customfield_11313");

int sum = ((cf1Val != null ? Integer.parseInt(cf1Val.toString()) : 0 )) 
 + ((cf2Val != null ? Integer.parseInt(cf2Val.toString()) : 0 ))
 + ((cf3Val != null ? Integer.parseInt(cf3Val.toString()) : 0 ))
 + ((cf4Val != null ? Integer.parseInt(cf4Val.toString()) : 0 ))
 + ((cf5Val != null ? Integer.parseInt(cf5Val.toString()) : 0 )); 

[Tuncay Senturk _Snapbytes_]

So, any update? Does this code work?

[Joe Harmon]

No for some reason it doesn't work.  I copied it in just as you have it.  Is there a way to debug it?  Does it output to any specific logs?

[Tuncay Senturk _Snapbytes_]

It should definitely work.

Did you return the value.

It should be as below

<!-- @@Formula:

Object cf1Val = issue.get("customfield_11309");
Object cf2Val = issue.get("customfield_11310");
Object cf3Val = issue.get("customfield_11311");
Object cf4Val = issue.get("customfield_11312");
Object cf5Val = issue.get("customfield_11313");

int sum = ((cf1Val != null ? Integer.parseInt(cf1Val.toString()) : 0 )) 
 + ((cf2Val != null ? Integer.parseInt(cf2Val.toString()) : 0 ))
 + ((cf3Val != null ? Integer.parseInt(cf3Val.toString()) : 0 ))
 + ((cf4Val != null ? Integer.parseInt(cf4Val.toString()) : 0 ))
 + ((cf5Val != null ? Integer.parseInt(cf5Val.toString()) : 0 ));

return sum;
-->

[Joe Harmon]

It's working.  Thanks for all your help.

[Tuncay Senturk _Snapbytes_]

Glad to hear that. So please accept the answer for the further usages.

[Joe Harmon]

done

[Tuncay Senturk _Snapbytes_]

Hello,

You're getting 11111 because you're concating five 1

You should cast the result to integer before adding.

Integer.parseInt(...) + Integer.parseInt(...) + ...

 or 

(Integer)issue.getCustomFieldValue(cf1) + (Integer)issue.getCustomFieldValue(cf2) + ...

[Joe Harmon]

Thanks for the response.  For some reason, (Interger)issue.getCustomFieldValue("customfield_11313") isn't returning a value for any of the plugged in custom fields.

[Tuncay Senturk _Snapbytes_]

What is your custom fields' (11309, and others) type?

And what does below statement return?

issue.get("customfield_11309")

[Tuncay Senturk _Snapbytes_]

By the way, cf1 is not "customfield_11309"

CustomField cf1 = customFieldManager.getCustomFieldObject("customfield_11309")

[Joe Harmon]

All 5 custom fields are "Select List (single choice)" custom files.  I then have in the list the values of 0, 1, 2, 3.  But I suspect that it is being seen as text and not a numeric value.

issue.get("customfield_11309") returns the current set value of that field (currently set to 2)

[Tuncay Senturk _Snapbytes_]

OK, then try this one

int cf1Val = Integer.parseInt(issue.get("customfield_11309"))
int cf2Val = Integer.parseInt(issue.get("customfield_11310"))
int cf3Val = Integer.parseInt(issue.get("customfield_11311"))
int cf4Val = Integer.parseInt(issue.get("customfield_11312"))
int cf5Val = Integer.parseInt(issue.get("customfield_11313"))

int total = cf1Val + cf2val + cf3Val + cf4Val + cf5Val

[Joe Harmon]

Nope, that one didn't work, but this one does if all the fields are set:

<!-- @@Formula:
Integer.parseInt(issue.get("customfield_11309"))+
Integer.parseInt(issue.get("customfield_11310"))+
Integer.parseInt(issue.get("customfield_11311"))+
Integer.parseInt(issue.get("customfield_11312"))+
Integer.parseInt(issue.get("customfield_11313"))
-->

If any of the fields are set to none or not set, then it doesn't work.