Is there a way to make a field read-only in a transition screen?

[Phil Bustin]

I would like to require a transitioner to update field PR Move Req Date in a transition, but there isn't a way in Jira software to clear the field before the user sees the screen,

I thought of a workaround: creating a text field named "Please update the PR Move Req Date.", but is there a way to display it read-only; otherwise, it looks like this:

Text field in a screen

[AhmadDanial]

Hi, Ramesh.

There has been a couple of posts on Atlassian Community with no solid answer to this. So, I would like to gather more information to understand the issue that you are facing with the JIRA cron job before diving deeper into it:

Troubleshooting Question

• Can you please provide a more detailed step by step on how the issue is being reproduced on your instance?
• Are you running on JIRA server / cloud?
• Which version of JIRA are you running on? What type of installation (installer or zip)?
• Is the error appearing on the atlassian-jira.log itself or somewhere else?
• Can you explain further what do you mean by "after throw this error again clean atlas and re-run its taking lot of time"? 
• How do you implement your cronjob on JIRA? Do you use any third-party software for it?

Information Gathering

• Can you share the specific cron job that you are running on your instance?
• If the error appears in atlassian-jira.log, can you share the snippet of the stack trace?

Keep me posted. Thanks.

[Ramesh Lakshmanasamy]

• Are you running on JIRA server / cloud? Server
• Which version of JIRA are you running on? What type of installation (installer or zip)?  7.6.0 - installer
• Is the error appearing on the atlassian-jira.log itself or somewhere else?atlassian-jira.log 
• How do you implement your cronjob on JIRA? Do you use any third-party software for it? - PluginInfo interface

[AhmadDanial]

Hi, Ramesh.

Thank you for the details. Is it possible for you to share more details to the questions I asked here or would you prefer to have this created a support ticket so that the JIRA support team will be able to assist you further? Thank you.