This is one of the last primary tools we use to not be running in a dark mode, and it's rough on the eyes every time we have to switch to Jira.
Hi Nivedita,
Unfortunately, the logs section above were not of much help. Is it possible for you to provide the support zips for me to have a look?
You could zip up and upload the following files from your JIRA server to a cloud storage such as Dropbox:
Alternatively, could you try to access JIRA from http://<Server-IP-address>:<port number> and check whether JIRA is accessible from this link.
Regards,
Lenard
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