I am trying to import a csv flle into JIRA, all of the Assignee's in the csv file have JIRA accounts. During the import, new accounts are being created for the users. I have tried apping the Assignee field in the csv file to the JIRA Assignee field. I have tried mapping the Assignee field in the csv file to the JIRA Assignee field and then map the field value to the user account ID. I have also tried mapping the Assignee field in the csv file to the JIRA Assignee field and map the field value to the user name. I have tried not mapping the field at all. How do I map my csv file so it does not create new users when a user account already exists?

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How do I map a csv file so it doses not create new users during import

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This is one of the last primary tools we use to not be running in a dark mode, and it's rough on the eyes every time we have to switch to Jira.

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One of the devs had ansewered this here:

https://answers.atlassian.com/questions/33842/jira-creates-new-users-when-importing-issues-from-csv

There's no way to disable the automatic user creation. Without it the import will simply fail. You can try doing some pre-processing to your CSV file and maybe rename the users to an existing one.

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David,

Thank you for the response. My assumption was that the importer would map the users names to the existing users. This does not appear to be happening. As a result it is creating duplicate users (all of the "users" in the import file have an existing JIRA account).

The import I am currently running includes 100+ users. Having to go back into User Management and "merge" each of these accounts will be very time consuming.

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Is there a dark mode available for Jira on the web?

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