Is there a convenient way to restore description from history?

[Marie Antoinette Go]

I accidentally override the latest updates of my colleague in the cards,
since I got a draft that is outdated.

How can I restore the description to my colleagues latest update?
I checked in history tab but there no option to do it.

Seems like the attached images were auto deleted as well.

[Alana Fernando]

hi @ION Information Systems, 

the first thing i have noticed is that the comment you highlighted in the second screen shot says Internal. by any chance does that comment posted for internal users only? 

If so , it is obvious that client users doesn't get the update. but still i guess update date should be updated. mostly this could be a issue specific to your instance. in this case Atlassian support should be able to sort this out for you. 

[Adrián Plaza [DEISER]]

Hi @ION Information Systems,

In the last version of Jira this not happens when you added a comment on an issue the updated date is updated too.

May can be something like this: https://jira.atlassian.com/browse/JRASERVER-36334

Can you upgrade your Jira instance?

Cheers,

Adrián.