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Timesheet Gadget is not showing log work

I want to pull reports for my GM, but the reports never contain data?

We've done like 200 tickets and more moving across the board on a weekly basis so why can't I pull a report? Please help!

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Hi Charles,

Could you please check https://primetimesheet.atlassian.net/servicedesk/customer/kb/view/10518529 if it helps.

Thank you.

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Andriy Zhdanov,

Thanks for responding! I tried that and it seems I have the correct version but its it still wont populate the logged work into the gadget for some reason.

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May be you have different problem than described on that page, please feel free to respond by email, I've sent you one.

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I just shot you an email with the examples.

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I want to pull reports for my GM, but the reports never contain data?

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