How to unselect radio buttons

[Tracy Zhu]

Hi!

Am new to this community and confiforms!

Ive created a form with a list of questions/options and used radio buttons for number selection: 1, 2 and 3

How do I unselect a number from question/option 1, so no numbers are selected?

So for example: for QN/Option 1, if I picked a radio button with the number 1 next to it but decide i want want to untick it later on.. How would I do that?

Is there a rule that I need to use? if so, what is the rule pls?

Or is there a better option for my form?

thank you
Tracy~

[Fazila Ashraf]

Hi @Evan Putranto

Can you check whether it is in the user's spam folder?

You can check the 'mail queue' to monitor the email going out and see the 'error queue' as well.

[Ramaiah Pendli]

@Evan Putranto

Can you ask the user to check profile settings preferences also you can check the User defaults preferences for all users as "Notify users of their own changes" with Y/N