How to transition the parent status based on subtask statuses

[Dee Minty]

I'd like to have an automatic transition of the parent status according to the subtask status. I've tried various methods, following tutorials on YouTube and the Jira community, but I haven't had any success. I'm encountering an error message, as shown in the picture below, based on the rule I've set up. Could someone please help me identify what I may have missed or done incorrectly?

Thank you.

[Daniel Deng]

Hi Francis

To change the view of columns in issue navigator, you don't have to click the "Done" button. That button is used to change the columns. Please note that the export to csv (current field) exports the the current displayed columns.

I would recommend you try below steps

If the current display column is "My Default", then press Columns - Filter, and check whether the page refreshed to Filter columns? Try export

When the current display column is "Filter", press Columns - My Default, the page should refresh to the column of My Default.  Try export

[Fodé Kouyaté]

Hello Daniel. I understand your point. Once we click on My Default or Filter, the data display changes, so no need for Done except when we select different columns.

But for my first sub-question, when I change from Filter to My Defaults, even though the displayed columns now are correct, the Excel export is still the same as the columns in Filter. 

For my second question, when I click on Filter, it shows an orange "!" and "You cannot update the columns for a filter owned by another user". So the columns for Filter are not displayed.

Thank you.