How to show child tickets on kanban board, next gen project?

[Patrick Walters]

We have our kanban board for a next gen project and have added child tickets but they do not show up in the board, only as an icon on the parent ticket.  Ideally we want to keep this hierarchy of tickets that lead back up to an epic but show them all so we can get a better view of what is going on.

[Tummala]

Under Add ons ...Watcher field-->watcher field settingsWatcher.PNG

[Juan Felipe Cardona]

Hello Oh, I see you are trying to configure an add-on. I cannot help you since I haven't used that one. I guess you should create the question under that specific add-on forum to get a more precise answer. Sorry

[Juan Felipe Cardona]

Hello

If the user was able to create the ticket from email, it means that he/she has the apropriate permissions to access your project... now you have to check that the user has the permission to add comments and that he/she can log into JIRA (this is a higher level that your project permissions).

[Tummala]

what kind of permissions / where do I check them. I see the configuration on Watcher Field Settings was set to OFF , is it something I turn on..

[Juan Felipe Cardona]

Hello Where are you seeing the "Watcher Field Settings" configuration?