How to show child tickets on kanban board, next gen project?

[Patrick Walters]

We have our kanban board for a next gen project and have added child tickets but they do not show up in the board, only as an icon on the parent ticket.  Ideally we want to keep this hierarchy of tickets that lead back up to an epic but show them all so we can get a better view of what is going on.

[Nick]

Hi Yoeri,

It looks like this is caused by an incompatibility between JIRA 4.3.3 and JMC.

Are you able to upgrade your JIRA instance to JIRA 4.4 ? http://www.atlassian.com/software/jira/download .

I might get some time to look into this issue by the end of this week, however can't make any promises yet.

An upgrade of JIRA could be the fastest way to move forward at this stage. Let me know if that works for you.

Cheers,

Nick

[Yoeri Van de Moortel]

Nick, the plugin is working now.

I did a manual upgrade of my jira (on osx) ... now I noteice the jconnectuser is not present.

How do I fully configure this user?

Kind Regards

Yoeri

[Nick]

Good to hear, Yoeri.

If you are using Crowd to manage your users, then the jiraconnectuser wont be auto-created for you.

Simple create this user manually, and ensure it has the 'Create Issue' permission for your project.

username: jiraconnectuser

password: anything you wish

Cheers,

Nick

[Yoeri Van de Moortel]

Hi Nick,

I'll see if i can upgrade my instance tonight.

Will keep you informed.

Tx

Y