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How to revert the previous status if anyone is commented on the ticket

dv bhadram
September 20, 2023

If any ticket goes from status in progress to waiting for customer, if someone comments on that ticket, then the ticket status should go back to in progress.

1 answer

1 vote
Mohamed Benziane
Community Champion
October 3, 2018

Edit your board filter to display only the issuetype you want.

 

Rzgards

Cindy Barraza
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I'm New Here
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October 4, 2018

My dashboard edit options are only to edit the layout of the gadgets, edit the name and description of the dashboard,  Add/Delete Shares, Add/Delete Groups. Is there a filter I can create at the gadget level to filter out Subtasks?

Mohamed Benziane
Community Champion
October 4, 2018

Yes, when you activate a gagdet it ask you to put a filter or a project to retrieve data from it

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