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How to match stages of cloned/original issues inbetween projects that are team/company managed?

carolina
Contributor
May 4, 2023

Hello!

I'm trying to create an automation that will automatically transition a cloned issue's status. 

Eg: I have an issue in project CSCUST (team-managed) and I cloned the issue to project DIOV3 (company-managed). When I move the issue in project CSCUST to "closed" I want the issue in project XYZ to also move to closed, and vice-versa for all stages.

This is what my rule looks like:

Screenshot 2023-05-04 at 17.31.56.png

The stages in both projects have identical names, but the workflows are not the same, since one is a team-managed and the other is a company-managed project.

Whenever I test the automation I have an error message:Screenshot 2023-05-04 at 17.33.21.png

I'm almost sure that this is because of having different workflows, but I wanted to check with the community... if this is the case, how can I apply the classic JIRA workflow that DIOV3 has, to CSCUST which is team-managed??

Thank you!!

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