How to create automation to copy "Labels" when there is a change in the Epic/Parent "Labels" field

[Zsofia Rozsa]

Going back to the post by Bill Sheboy on Jun 02, 2022:

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I can't get the code automation to work properly on Labels, i.e. the Labels field is not updating if there's a change in the Epic. Could you advise in on what I might be doing wrong?

[Alexey Matveev · Accepted solution]

Hello,

Are you sure that your status is called Closed? You should open the workflow for your issue and check, what status is used there. If it it the Close status, then you should create the Closed status, if it does not exist, and map this workflow to the Closed status.

[Todd Zimmerman]

I'm a user, not an admin, so I don't have access to the workflow. But it sounds like you're saying the status labels are created by the administrator, not built into JIRA. So I should talk to the administrator, correct?

[Alexey Matveev]

It is correct. Statuses can be created or edited by Administrators.

[Todd Zimmerman]

Thank you for the info. :)

[Alexey Matveev]

You are welcome :)