How to copy labels from Epic to subtasks?

[Etai Leers]

Hi,
I want to create an automation rule that copy the Labels from the Epic all way down to the Subtasks.
I'm able to add the Labels to the User Stories / Tasks but it is not being added to the Subtasks.

This it what I tried so far:

Trigger: when value changes for "Labels" , any changes to the field for Create Issue or Edit Issue.
If: Issuetype in (Task,Story)
for: Sub-tasks
then: Edit issue fields → Add labels from trigger Issue

Anyone know how copy the labels all way down the hierarchy ?

[Andy Heinzer]

I'm not sure how to recreate the problem you describe.   The order in which issues appear on a board in Jira Software tends to be handled by a ranking system Jira Software implements.    The changes you make to a board when ranking issues should be almost immediate in regards to Jira changing a value in the database and then reindexing that issue.

Perhaps your system is encountering some kind of problem either with the ranking system, or with SQL saving these changes as expected.   I would start by going to the Jira System administration page, on that page in the left column click the link called 'Lexorank management'.  I would be interested to see how many rank fields you have, the status here, and you can even run Integrity checks on the lexorank values here to see if things are behaving normally.

If you can reproduce this behavior reliably, I would be interested to see what your $JRIAHOME/log/atlassian-jira.log file looks like at or around the time you change these issue ranks and then notice your changes not being honored by the system.  I suspect there might be more information in the logs when this happens that might explain this.