How to clear description caches in edit screen in cloud

[jagadesh.e]

How to clear description caches in edit screen in cloud

Is there any way to clear caches automatically through the jira functionality?

[Alexey Matveev]

Hello,

The out of the box mail handlers work with the key in the subject. The bcc users go to watchers.

If you want more functionality you can use the Email this issue or Jira enterprise mail handler plugins.

[Mike Harrison]

If you decide to give Enterprise Mail Handler for Jira (JEMH) a try, I would recommend using the Regexp Field Processor to extract the issue key from the email body, and use it to set the field "issueKey".

[Ronny Hofmann]

Hello and thanks for your answer. Both of you recommend the Enterprise Email Handler so maybe I should try this addon.

[Mike Harrison]

In the interest of transparency, I will note that I am part of the team that develop JEMH and just suggesting what feature may help should you try the add-on.