How to add billing admins/permissions to users?

[Jarda Skopal]

Hello!

I am trying to set billing permissions of our Atlassian account for one of my users, but so far had no other choice than to make him Org Admin. That's the only admin group that seems to have acess to billing.

There are no billing admin groups in user groups.
There is no left navigation on my billing page.

I can't find it anywhere! Am I just being blind?

Please advise.

[Mark Kern [SaaSJet]]

Hi Zak,

In order to have some additional functions in the Cloud version, you should use add-ons.

If you want to measure the time spent in each status, try 'Time in Status for Jira Cloud' by SaaSJet. This plugin allows determining how long your issues stayed in each status and how much time a particular user was assigned to each issue. 

The app generates other reports: average time, status entrance date, time in status per date, status and transition count.

Also, you can view every report as charts (Pie, Bar and Area Charts). All data you can export.

You could explore other useful functions and download the add-on at the Atlassian Marketplace.

Hope, that is helpful for you.

[Deniz Oğuz - The Starware]

Hi Zak,

You can use WorklogPRO to generate various timesheet reports. Try it and see whether it covers your requirements, e-mail to us if it is not and we can work on your requirements together. 

[Zach Sai'd]

With WorklogPRO, are devs still able to record time as normal - on the issue with JIRA's native timelog field - or do they have to use the custom field?

[Deniz Oğuz - Starware]

Yes, they can still use native “Log Work” dialog of Jira. 

[Zach Sai'd]

Unfortunately this solution does not work because it is for server users, we use a cloud service.

[Mikael Sandberg]

Hi Zak,

Welcome to the Atlassian Community.

In order to extract time tracking data you would need an app, if you search the Marketplace you will get a list of apps for time tracking. We am using Tempo Timesheet and it allows you to setup internal issues that you can use for non-project time like meetings, time off etc, and pull reports per feature, team and project level if you want to.

[Zach Sai'd]

We used to use Tempo, we switched off of it because it required an estimate for how much work is still required.  That might be something we can switch off, but I didn't look into it myself.