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How do I change the default value for the resolution field on the resolve issue screen?

Katherine Burkholder
Contributor
April 23, 2019

Right now the default value for the Resolution field on my Resolve Issue screen is set to "Done." How do I change that to default to a different resolution value? 

Note: The "Resolution" field is NOT a custom field. 

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Mauro Badii
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 20, 2014

You can do so using the JIRA Toolkit Plugin (preinstalled in OnDemand, only have to enable it)

Using a Message Custom Fields

More info about the plugin at: https://ecosystem.atlassian.net/wiki/display/JTOOL/JIRA+Toolkit+Plugin

Cheers!
Mauro

Paul Alexander
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March 20, 2014

Very good, thank you, Mauro.

Can you provide the HTML to encapsulate the text into a styled blocked section, in this example, with a blue bg? I assume there is an asset in the /images folder I could leverage.

Hmm, it doesn't look like the field can translate the HTML since it treats the code as text on the screen.

<div class="aui-message warning">
<p class="title">
<span class="aui-icon icon-warning">
</span>
<strong>Warning</strong>
</p>
<p>Danger Will Robinson.</p>
</div>

Mauro Badii
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 22, 2014

Sorry Paul but I haven't used it before. HTML insertions are mostly disabled on OnDemand so all customisations like that won't be possible I'm afraid.

Maybe someone around here knows more about it and can help you out.

Cheers,
Mauro

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