How do I bulk import pre-formatted description text in JIRA Cloud?

[Chris Santeramo]

I've been a long time user of JIRA Server version. My new company only uses JIRA Cloud.  I make A LOT of JIRA tickets everyday.  On server version I loved being able to bulk import tickets via a spreadsheet set up to export to csv.  I learned the markup language so I could pre-format the text that would appear in the description fields. For instance, bold words could be formatted with asterisks, numbered lists with # and even simple tables with | .  I cannot figure out to get this to work on the cloud version. We have our description field already set to wiki style renderer.  Does the new WYSIWYG editor in JIRA Cloud prevent me from importing pre-formatted text?

Here's an example of what I'm calling pre-formatted text:

*BoldWord*

# NumberedList01.

#NubmeredList02

||*Column01BoldTableHeader*||

|Column01Cel01Text|

|Column01Cel02Text|

|Column01Cel03Text| 

[Luis Dib]

Hi Steven,

Do you mean all emails sent from a JIRA issue, including the first one having "Re:",  will do the trick? Or the first one should not have it included?

Thanks,

Luis

[Steven F Behnke]

We simply prepended the string "Re: " to the Outgoing Email Server "prefix" attribute.

[Luis Dib]

Great, thanks for the suggestion (not yet tried here, but it looks promising).

-Luis

[Steven F Behnke]

Good luck: It ended up working for Outlook 2015+. It also didn't break email threading for Mail.app (for iOS) so we considered it good enough.

[Sergej Ehrlich]

Hi Luis,

did it actually work?

Thanks,

Sergej

[Steven F Behnke]

We use this trick to success in both Confluence and Jira. It works well for our needs -- The "RE: " string tricks the Outlook client into treating it like a conversation. 

[Игорь Кувшинников]

Hi, Steven!

And what about Jira Service Desk and Custom Notifications?

Is your trick working in Notifications?

[Steven F Behnke]

We've just gone and added "Re: " to the beginning of the subject line, that tricks Outlook.