Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I notify the assignee when an issue is cloned from a project?

Phil Bustin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 3, 2023

An automation clones an issue from a JSM project to a Jira Software project that is selected  from a field entered by the user, and adds the new issue to a sprint.  The automation also adds the new issue to sprints in various projects depending on conditions,  The automation is in the JSM project, but could be changed to global.

Can an notification component be added to each condition of the automation, sending an email to the assignee of the new Jira Software project?  If so, I haven't been able to figure out how.

Alternatively, can a global automation be created in Jira Software, with the trigger "Issue created" or "Value changes for Sprint", that sends the emails?

1 answer

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 15, 2018

Hello,

You would need to develop a plugin to do this feature.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events