How can I alert the team when a ticket spend too much time in a column

[Sandra Kabamba]

Hello, 

I would like to create an alert on slack when a ticket stays more than 2 sprints in the column the team must be alerted in a Slack channel (with an exception for To do and Done). 

How should I set my automation? 

Thanks

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

JIRA can't do it by itself. You will have to add some monitoring tools (Newrelic, splunk etc) to alert on error messages in log files.