Hi, I'm doing some automation that aims to update an issue's field after the linked issue is closed. The field I want to update should have the value of the linked issue's project. I try to define a variable in the automation which should extract the project key, but for some reason this doesn't work.
For now I'm experimenting with getting some value and assigning it as a label to see if the value will be correct, and assign value to the variable to be {{project}}, but it doesn't work. Is this the correct way to extract the project's key or it's something else?
Hi @Sophie Mulard,
I have several use cases in my instance that are just like this one. I have long used the "Notification Assistant for Jira" in my instances https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira?hosting=server&tab=overview
Basically anything that can be represented by a JQL search can be emailed. The really NICE thing about it is, if you're sending to "reporter" or "assignee" (as seems to be the case from above), each recipient gets only their issues sent as a list to them.
I use this extensively in my system to mail out reminders of stale issues for whatever reason they become stale. The number of these goes down rapidly since they get a reminder (as often as one cares to send it) and often it's just a case of them slipping through the cracks and the reminder closes the crack as it were.
Thank you @Mike Rathwell!
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