Fix Version field disappears

[John Maner]

I am writing stories for an Epic and do not have the option to set the Fix Version. When I go to configure the issue layout, I have moved Fix Version from Hide When Empty to the context fields, and while the page is loading it is visible, however, when the page fully loads the option disappears. I am unable to set the fix version for either a story or the Epic. 

Again, the Fix Version field shows while the page is loading (blue bar along the top of the screen), but once fully loaded it disappears. 

Screenshots are below showing the page loaded without the Fiv Version option, and while the page is loading, still displaying the Fix Version option. 

[Nic Brough -Adaptavist-]

It sounds like you created the account, then an administrator deleted it, then you've added it again, but it has not been added to all the right groups or roles.  You should talk to your web dev team to get your new account added to the project and/or your administrator to check your group membership.