Field not importing to Jira from CSV - coming in blank

[Tracy Osimowicz]

We have a field called Resolution_Summary we import daily into Jira via a CSV. It is mapped to the Resolution Summary field in Jira. We ran into an issue where it is importing every issue with this field blank even though they have text in that field in our CSV.

The mapping preview looks accurate and has a sample of the first row in the CSV as expected. We don't know why this is happening to just this field. 

Any ideas for troubleshooting?

[Haidar Hajj-Ali · Accepted solution]

Solved:  issuetype = Epic AND issue in linkedIssues(NAG-2)

[Moses Thomas]

@Haidar Hajj-Alitry  this JQL  query

issuefunction in linkedIssuesOf("project = XYZ", "is Epic of")   

Best!

[Haidar Hajj-Ali]

Hello Thomas, 

Thanks for you reply

Your JQL works well when I have an Epic to get its childs.

In My case I have a task : NAG-2, which is parent task of of GLOB-4, 5, 6 and 7 (Epics). 

 GLOB-4, 5, 6 and 7 are flaged as subtask of NAG-2 in link issue section.

So the JQL is not working well for my case.

Any other ideas? 

[Moses Thomas]

@Haidar Hajj-AliMost likely  your question  was not clear to  me ;) but good you  have your answer your self.

Best.