Export History in Usable Format

[Mathew Lederman]

Trying to export issue data from an old server instance of Jira (3.13.2) into a simple excel or txt file. Each project doesn't appear to have it's own export, so from what I can tell I'm exporting the entire instance.

The file exports on the server as a .gz which I then extracted, but the file doesn't have an extension. Unfortunately the file is too large for Notepad or Notepad++ to read, and Excel encounters the following error:

Details: "Xml processing failed. Either the input is invalid or it isn't supported. (Internal error: '', hexadecimal value 0x0F, is an invalid character. Line 4028867, position 1.)"

I can open the file in Chrome, but that's not a very user-friendly format of the data.

Any recommendations on how to get this data to a user-friendly format?

[Pavel Junek]

Hi @Vijay Sv, 

I was looking for the same solution as you and I have already found it. You can try the addon Access Log for Jira, allows this monitoring (it only lists View Attachment, but also logs the download).

Cheers

Pavel

[Mirek]

I think only with playing with the logs (application/tomcat). You can check what log shows when someone download (request) an attachment and later build parser to get that info in real time.

https://confluence.atlassian.com/confkb/how-to-enable-user-access-logging-182943.html