Epics not showing up in the left panel in Scrum Board

[Harri Nevanlinna]

We have a problem with the EPIC panel in the Scrum Board.

The left panel shows ONLY all issue types of type = Subtask.

All Epic-issue types are displayed in the normal backlog (on the right side). No Epics are displayed in the left panel.

When checking the configuration, we found out that Custom fields Epic Color, Epic Name and Epic Status had for some reason parameter "Issue type(s) = Subtask".

We unlocked those fields and changed the value for Issue type(s) from "Subtask" to "Epic".

However, the left panel is still showing only subtasks in our Scrum Board.

Any help appreciated.

When selecting "Create Epic" it says in the pop-up window for new Epic "Create subtask" - see picture:

[Paul Greig]

Hi Willian,

I'm not familiar with the 'Start Track' option you have mentioned. 'Log Work' is available to record time against a specific issue. Alternatively, 'Start Progress' and 'Stop Progress' are displayed as transition options when using the JIRA default workflow for a project.

Cheers,

Paul