Do Confluence support anonymous access to sites ?

[vijay.devaraj]

I am looking to provide a user guide for my product on the confluence page which should support anonymous access to sites(open to the Public). I would like to know do the cloud version provides this option?

[Janet Lunde]

Ah, I tripped over the default ACTIVE filter, so I wasn't seeing her account still being there. It didn't occur to me earlier to email her username and password, because security habits.

Is there an open ticket for a request to add a "resend email" feature to the user management page that I could vote for?

[Jaime S]

Hi, Janet.

When disabling a user, the old user is not deleted and other users with the same username or email is not possible. What JIRA probably tried to do in this case was to resent the invitation email.

Since this didn't work, what about re-enabling the user, setting the password manually and sending it to the user?

The email probably got lost somewhere.

If that doesn't cut it, open a support request at support.atlassian.com. Don't forget to choose 'Cloud' when creating it. We'll be glad to help you with that problem.

Kind regards,
Jaime Kirch da Silveira
Atlassian Cloud Support