Custom cascading fields coming as Json String when I am exporting to Excel all issue fields.

[Yash Limbachiya]

Due to only 2 levels of default cascading fields we can create in Jira, I have installed the third party plugin named "Awesome custom fields" and I have create 3 levels of cascading fields for my company's purpose. But when I tried to export all the issue's fields to Excel then instead of normal text its coming as Json string. I have attached the SS for reference. 

  

and when I exported into Excel file its showing as :

{"selection":[{"id":"Option 1","name":"Manual Error","children":["Option 1.1","181977ec-fd8e-4a44-bfa7-015cc7d5f77f","10588de6-443e-4a10-96ec-e7042c3dfd5e"]},{"id":"Option 1.1","name":"Assembly Error","children":["b300dddd-8110-4c1e-836e-f11546a554a0","71e6d5fd-09cb-494c-90d2-8fad04ae6e3a","ea78d008-7586-4b34-a2c2-b19eaf842039"]},{"id":"ea78d008-7586-4b34-a2c2-b19eaf842039","name":"Component Missing - Final Assembly","children":[]}]}

Instead of "Mannual Error->Assembly Error-> Component Missing -> Final Assembly"

[Bastian Stehmann]

Hi @Lee Cui Wei,

you should raise a Support Ticket then: https://support.atlassian.com/contact/#/

This is the community, we can not investigate this things for you.

Best regards

Bastian

[Lee Cui Wei]

Thanks for your information!