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Creator of a board now can't access it

Katie Taylor
September 20, 2023

One of my team created a Kanban board yesterday but even though they are the admin for it, they can no longer access it. The rest of the team can but are unable to edit anything because that needs the admin to do so.

I've checked the filter permissions, as this seems to be the main solution given when searching for help online and the filter is definitely shared with the board creator. 

I am also experiencing the same issue with a board that i created at the beginning of the year and had been using successfully for several months but can not access it since the move to the cloud. 

2 answers

0 votes
Florian Nagel
December 12, 2018

@Christian Becker: I'm facing the same issue, did you found a solution?

Christian Becker
December 12, 2018

The Problem was a missconfiguration of Jira and TestFlo. In our case, there where multiple Step types because of a failed migration. TestFlo Support helped me fixing this.

Like Florian Nagel likes this
0 votes
Peter DeWitt
Community Champion
October 4, 2018

@Christian Becker, It looks like there is an issue with one of your apps (from Intenso). I can't tell which one but I'd start there and/or contact them directly.  They may be able to shed some light on the issue.

 

-pjd

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