Create Email Automation for Past Due Tasks in JWM

[tracey.fudge]

I would like to create an automation in JWM to send an email to the reporter when tasks are 10 days (or more) past due. 

I played around with the logic and I cannot get it to work.  The JQL I used was:  

duedate <= startOfDay(-10d) AND statusCategory != Done

Is that right? 

If yes, how can I test it?

[Alec Jasanovsky]

I believe this is project-specific. You'll need to go into project settings and enter the notifications section. Also note, it's likely a shared notification scheme between all your projects.

Refer here: https://confluence.atlassian.com/adminjiracloud/configuring-email-notifications-776636790.html

[Christina Donegan]

Thanks Alec. I see the global notifications but is this for email or the the notifications that show up on your sidebar?

[Alec Jasanovsky]

It's for emails. Could also be for the notifications on the sidebar but I'm not entirely sure.