Copy multiple projects from data centre to cloud for archive purposes

[Sarah Mathews]

The company I work for (company A) has acquired another company (company B). Company B uses Data Centre JIRA and has approx 70 projects. Company A uses JIRA in the cloud.

Company A wishes to take a copy of all of Company B's projects for archive purposes. All the projects must be read only on Company A's side (they will never be in production). Some of the projects may need to be accessed from time to time to view historical data, but most will never be touched (but we need to know we can access them if ever required).

Given we will never need to add data to these projects once they have been copied, what is the best method to do this? Should we use the Jira Cloud Migration assistant to copy everything from Company B to Company A's cloud site and then either hide the projects or make them read only? Or should we use Project Congfigurator? Or should we use offline archiving and only restore the projects when we need to access them? Or set up a separate site just for these archived projects? Or is there a better method in this scenario?

Any advice appreciated!

[Sloan]

Hi Mustafa 

You said "after that I filled from with my database credentials then Jira stuck there."

how long did jira "stuck" there, this process can take some time. Always keep an eye on process metrics and the application-log to be sure Jira is working in the background. :)

What does the application-log say? You should check it out.

Cheers
Niklas

[Mustafa Demir]

I can't see logs because after I clicked next button on database step I'm losing my connection after a few seconds

[Sloan]

This is strange, maybe contact your server provider for more insight.

And you can access the logs afterwards, they do not get delete by Jira. They are in your Jira home directory https://confluence.atlassian.com/adminjiraserver/logging-and-profiling-938847671.html#Loggingandprofiling-Logfilelocation